Privacy Policy

Who we are

Chin Gregory Media LLC runs Chin AI, an AI coaching assistant for people building and selling digital products. In this policy "we" and "us" mean Chin Gregory Media LLC, and "you" means the person using Chin AI. We are the data controller for the personal data described here.

You can reach us about anything on this page at support@chingregory.com. Our address is 30 North Gould Street, Sheridan, Wyoming 82801, United States. Chin Gregory Media LLC is a limited liability company formed in the State of Wyoming, United States.

What we collect

Everything below is either something you typed in, something your payment created, or something the software recorded while you used it. We do not buy data about you and we do not track you across other websites.

• Your account: your email address, your name, and a password if you set one. Passwords are stored hashed by our authentication provider and we never see them.
• Your onboarding answers: what you sell, who you sell it to, your prices, your revenue and income figures, your audience sizes, the tools you use, the links you give us, what you have tried, and what you are worried about.
• Your Business DNA: a summary of your business that the software writes from your onboarding answers, which you can edit.
• Your conversations: everything you and Chin AI say to each other in any room, including anything you paste in.
• Your saved work: your offer package, funnel package, checklist and your progress through it.
• Your support messages: anything you send through the support bubble.
• Your billing status: what you bought, when, whether it is active, and when access runs to. Your card details never reach us, see the payments section below.
• Technical records: the size and cost of each AI request, timestamps, and error logs. These carry your account identifier so we can trace a problem back to a real session.

Why we use it, and the legal basis

We do not sell your data. We do not use your conversations or your business information to train anyone's AI models.

Your conversations, specifically

This is the part most privacy policies leave vague, so we will be plain about it.

When you send a message in any room, we send it to Anthropic, the company that makes the Claude model behind Chin AI. Along with your message we send your Business DNA, your onboarding answers, your saved offer and funnel work, and the recent messages in that conversation, so the assistant can answer in context. Anthropic processes that content to generate the reply and returns it to us. Under Anthropic's commercial terms, they do not use it to train their models.

Your conversations are stored in our database so you can come back to them. Only you and, where it is genuinely needed to fix a problem or answer a support request, our team can see them.

Treat Chin AI like a colleague on a video call, not a vault. Do not paste customer lists, card numbers, passwords, health records or anything else you would not want stored on a third party's servers.

Who else handles your data

We keep this list short on purpose. These are the only companies that touch your data, and each one only gets what it needs to do its job.

We do not use advertising pixels, analytics scripts or session recorders. There is no Google Analytics, no Meta Pixel and no third party tracker anywhere in this application.

Where your data goes

We are a United States company. Your data is stored and processed in the United States, and by the providers listed above, which are also mainly in the United States.

If you are in the United Kingdom or the European Economic Area, that means your personal data is transferred outside your country. Where that happens we rely on the safeguards our providers have in place, which are the European Commission's standard contractual clauses, the UK Addendum to them, or an equivalent approved mechanism. You can ask us for details at support@chingregory.com.

How long we keep it

While your membership is active, we keep everything so your work is there when you come back.

If your membership ends, your account goes read only. Your work stays so you can sign in, read it and download it. If you want it deleted, ask us and we will delete it.

When you ask for deletion we remove your account, your onboarding, your Business DNA, your conversations and your saved work within 30 days. We keep the minimum billing and tax records the law requires us to keep, and anonymous cost records with no personal data in them.

Your rights

Wherever you live, you can ask us to:

• give you a copy of the personal data we hold about you
• correct anything that is wrong
• delete your data
• stop or limit how we use it
• send your data to you, or to someone else, in a portable format
• object to us using it where we rely on legitimate interest

Email support@chingregory.com and we will answer within one month. There is no charge. Most of it you can also do yourself: your onboarding and Business DNA are editable in the app, and you can delete any conversation from the room it lives in.

If you are in the United Kingdom or the European Economic Area, these are statutory rights under data protection law and not just our policy. If you are not happy with how we have handled your data you can complain to your national data protection authority. In the UK that is the Information Commissioner's Office at ico.org.uk. We would rather you told us first so we can put it right.

Cookies and browser storage

We use no advertising or analytics cookies, so there is no consent banner to click.

We set a cookie to keep you signed in. Without it you would have to log in on every page, so it is strictly necessary and does not need your consent. We also use your browser's local storage to remember small preferences, such as whether the support bubble was open. That never leaves your device.

Children

Chin AI is for people running or starting a business and is not for anyone under 18. We do not knowingly collect data about children. If you believe a child has given us data, tell us and we will delete it.

Changes to this policy

If we change how we handle your data we will update this page and change the date at the top. If the change is significant we will email you about it.